Career Opportunities

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions:

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications:

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Flexibility in scheduling, including weekends and holidays
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Schedule:

• 10-hour shift, 4 day work week with NO WEEKENDS!!!!
• Day shift

Join us for a 4-day work week and have your weekends free at Saline County Animal Clinic! We are looking for a full or part-time small animal GP Veterinarian with at least one year of experience to join our three-doctor team in Benton, Arkansas. With over 65 years of experience across the DVM team and over 25 years’ experience across our certified technician team, we pride ourselves on being well-established in our community, with an extremely loyal client base.

Our clinic is closed for regular appointments on Saturday and Sunday so that the team can enjoy an excellent work-life balance. Every fourth weekend there is a light duty on-call rotation, consisting primarily of phone triage for patients who were seen in clinic that week only. With scheduled surgery days, 30 minute appointment blocks, and an assistant to DVM ratio of 2:1, you can be assured you will have plenty of time and support to practice gold-standard medicine here!

What can we offer an experienced veterinarian, in addition to a complete benefits package?

• Earning potential of $130k+
• Sign on bonus available
• Fringe benefits including AVMA PLIT coverage, CE stipend and license reimbursement are available for Part Time, and Full Time candidates.
• Full time benefits starting at just 30 hours per week.

With easy access (<30 minutes) to Little Rock, a low cost of living, and a temperate climate, Benton is an ideal place to reside or raise a family. Enjoy the weekly farmer's markets, or get out of town to enjoy all of the amazing outdoor activities the area has to offer! 

Qualifications:

• Veterinarian degree (DVM) from an accredited college or university.
• Current State Veterinary License.
• DEA registration must be obtained and maintained.
• Must demonstrate a desire to continue learning in veterinary care and participate in leading staff training.

Position Knowledge and Skill Requirements:

• Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
• Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work.
• Position does require the ability to lift up to 50 pounds.

Contact Leslie Lynette, RVT, CVPM at LLynette@petvetcarecenters.com to learn more or to be connected directly with the team at Saline.

#LI-LL1

Position Overview: The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.

Essential Functions:

• Provide compassionate care to all patients
• Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
• Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
• Calm and soothe anxious patients
• Assist doctors and technicians with the administration of medications or with patient restraint
• Perform laboratory tests and take radiographs
• Operate and maintain hospital equipment, including EKG, fluid pump, scales, anesthetic monitors, and machines, etc.
• Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
• Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
• Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
• Educate clients about insurance, wellness, and medicinal plans
• Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
• Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
• Adhere to the hospital's safety and wellness regulations
• Understand and carry out oral and written directions
• Maintain accurate medical records
• Show up for work regularly; full-time presence at work is essential for every shift
• Promote hospital products and services and support the organization
• Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
• Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, etc.)

Dentistry:

• Assists with dental cleanings, polishing, and intraoral radiographs
• Assists with dental procedures and oral surgery

Emergency:

• Assists veterinarians with a variety of emergency procedures and critical care situations
• Cleans wounds
• Give injections and takes blood samples

Radiology:

• Assists veterinarians with providing high-quality diagnostic imaging services to inpatient, outpatient, surgical, and emergency patients

Surgery:

• Provides extensive surgical assistance by preparing patients, scrubbing, shaving, acting as a surgical nurse, and operating specific surgical equipment and supplies

Competencies:

• Care and Compassion – displays a desire to build rapport, provide personal assistance, and emotional support
• Animal Restraint and Safety – uses sound judgment when handling patients and always takes appropriate precautionary steps when needed
• Communication – uses effective and appropriate methods of interacting with others
• Team Orientation – works cooperatively with the team to address tasks and accomplish goals
• Dependability – demonstrates responsibility in completing all job tasks
• Cleanliness Standards – consistently follows sanitization and sterilization policies and procedures
• Energy and Productivity – completes tasks quickly and thoroughly without prompting
• Time Management – manages time and prioritizes work tasks effectively
• Technical Skills and Learning – keeps up-to-date with new technical skills and knowledge in the field
• Care and Use of Equipment – takes appropriate steps to perform operation checks and maintenance of equipment

Qualifications:

• High school diploma or equivalent
• One or more years' experience in a veterinary environment successfully performing all of the duties of this position
• Vet Tech (VTNE) Certification preferred
• Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred
• May consider an equivalent combination of education, certification, training, and/or experience

Position Requirements:

• Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement.
• Ability to restrain animals, fill prescriptions, and monitor sedation procedures
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
• Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital.
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)

Additional Information: The list of essential functions, as outlined in this job description, is intended to be representative of the tasks performed within this classification. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Saline County Animal Clinic is searching for knowledgeable and dedicated individual with a passion for high quality care to join our team!

• WE ARE A 4 DAY WORK WEEK WITH NO WEEKENDS!!!!!!
• COMPENSATION WILL DEPEND ON PREVIOUS EXPERIENCE

Candidates must thrive in a fast-paced dynamic setting. Strong attention to detail, independent critical thinking, and excellent communication are necessary skills in the position. Ability to work well both within a team setting, and independently are also vital components of success in the position.

Candidates must also demonstrate tact, diplomacy and compassion when providing high level client service to all clients, and remain professional in their appearance and interactions at all times

Position Overview:

The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Essential Position Functions:

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Dentistry

• Perform dental cleanings, polishing, and intraoral radiographs
• Assist with dental procedures and oral surgery.

Emergency

• Assist veterinarians with a variety of emergency procedures and critical care situations.
• Monitor vitals, place catheters and take x-rays.
• Clean wounds and apply casts or bandages.
• Give injections and take blood samples.
• May have to be on call in the intensive care unit.

Imaging

• Assist veterinarians with a variety of diagnostic imaging modalities, including digital radiography, ultrasound, etc.

Radiology

• Assist veterinarians with providing high-quality diagnostic imaging services to in-patient, out-patient, surgical, and emergency pets.

Surgery

• Provide extensive surgical assistance by preparing pets, scrubbing, shaving, acting as a surgical nurse, and operating specific surgical equipment and supplies.

Competencies:

• Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
• Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
• Initiative: Proactively looks for the opportunity to address and follow through on work activities.
• Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
• Communication: Uses effective and appropriate methods of interacting with others.
• Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Adherence to Rules and Instructions: Consistently follows standard procedures.

Qualifications:

• High school diploma or GED.
• Two or more years of experience with veterinary appointments, surgeries, and nursing care for hospitalized and critical patients.
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or as required by State.
• May consider an equivalent combination of education, certification, training, and/or experience.

Position Knowledge and Skill Requirements:

• Knowledge of the preparation, monitoring, and recovery of pets receiving surgery, as well as basic pet nursing.
• Ability to demonstrate and follow correct procedures in catheter placement, phlebotomy, emergency medicine, and digital radiology.
• Understand and limit the potential exposure to bites, scratches, and potential injuries.
• Able to restrain patients according to standard procedures.
• Fill prescriptions and monitor sedation procedures as directed by the veterinarian.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• Communicate and approach job duties in a professional and mature manner.
• Must be flexible with scheduling and able to work some weekends and holidays.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion.
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).
• Answer phones and perform other duties as needed by the hospital.
• Other duties and responsibilities as assigned by Manager or practice.

Additional Information:

The list of essential functions and additional functions, as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.